Will AI replace Counter and Rental Clerks?
Estimated risk score: 75 out of 100
High replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (56 to 94).
For the occupation as a whole, from ratings of its 16 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 41-2021.00 · Sales and Related
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 13 of its 16 rated tasks; the first 6 are shown. In O*NET’s words.
- Answer telephones to provide information and receive orders.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Provide information about rental items, such as availability, operation, or description.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Advise customers on use and care of merchandise.
- Compute charges for merchandise or services and receive payments.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 3 of its 16 rated tasks. In O*NET’s words.
- Inspect and adjust rental items to meet needs of customer.
- Prepare merchandise for display or for purchase or rental.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
What the job is
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Also called: Video Clerk, Rental Agent, Rental Sales Representative, Boats Renter, Desk Greeter, Rental Clerk, Rug Measurer, Desk Attendant.
Closest jobs we score by hand
In the same field (Sales and Related). Different jobs, each scored by a person.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate