Will AI replace Passenger Attendants?
Estimated risk score: 36 out of 100
Lower replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (17 to 55).
For the occupation as a whole, from ratings of its 14 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 53-6061.00 · Transportation and Material Moving
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 5 of its 14 rated tasks; the first 4 are shown. In O*NET’s words.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Respond to passengers' questions, requests, or complaints.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 9 of its 14 rated tasks; the first 6 are shown. In O*NET’s words.
- Provide boarding assistance to elderly, sick, or injured people.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Determine or facilitate seating arrangements.
- Adjust window shades or seat cushions at the request of passengers.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
What the job is
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Also called: Bus Aide, Bus Assistant, Bus Attendant, Bath Aide, Car Porter, Bus Steward, Ground Host, Return Agent.
Closest jobs we score by hand
In the same field (Transportation and Material Moving). Different jobs, each scored by a person.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate