Will AI replace Social and Community Service Managers?
Estimated risk score: 49 out of 100
Moderate replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (30 to 68).
For the occupation as a whole, from ratings of its 16 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 11-9151.00 · Management
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 1 of its 16 rated tasks. In O*NET’s words.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 4 of its 16 rated tasks. In O*NET’s words.
- Direct activities of professional and technical staff members and volunteers.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
What the job is
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Also called: Social Services Director, Transitional Care Director, Child Welfare Services Director, Vocational Rehabilitation Administrator, OWDPM, Parole Director, Welfare Manager, Casework Director.
Closest jobs we score by hand
In the same field (Management). Different jobs, each scored by a person.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate