Will AI replace Ushers, Lobby Attendants, and Ticket Takers?
Estimated risk score: 33 out of 100
Lower replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (14 to 52).
For the occupation as a whole, from ratings of its 23 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 39-3031.00 · Personal Care and Service
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 7 of its 23 rated tasks; the first 6 are shown. In O*NET’s words.
- Count and record number of tickets collected.
- Page individuals wanted at the box office.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Manage inventory or sale of artist merchandise.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 16 of its 23 rated tasks; the first 6 are shown. In O*NET’s words.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Clean facilities.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Maintain order and ensure adherence to safety rules.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
What the job is
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Also called: Usher, Ticket Taker, Visitor Services Representative, Spot Man, Gate Clerk, Museum Host, Spot Worker, Door Captain.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate