Will AI replace Baggage Porters and Bellhops?
Estimated risk score: 37 out of 100
Lower replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (18 to 56).
For the occupation as a whole, from ratings of its 17 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 39-6011.00 · Personal Care and Service
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 6 of its 17 rated tasks. In O*NET’s words.
- Complete baggage insurance forms.
- Compute and complete charge slips for services rendered and maintain records.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Receive and mark baggage by completing and attaching claim checks.
- Page guests in hotel lobbies, dining rooms, or other areas.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 10 of its 17 rated tasks; the first 6 are shown. In O*NET’s words.
- Deliver messages and room service orders, and run errands for guests.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Pick up and return items for laundry and valet service.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Greet incoming guests and escort them to their rooms.
What the job is
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Also called: Skycap, Bellman, Porter, Redcap, Bellhop, Red Cap, Sky Cap, Bellstaff.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate