Will AI replace Cashiers?
No estimate. There is not enough agreement in the research to estimate this job: its tasks are rated as automatable on paper (much of the side work) but as not sped up by AI language models, so the two scales we combine disagree. Its tasks are below. How we estimate
O*NET-SOC 41-2011.00 · Sales and Related
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 20 of its 29 rated tasks; the first 6 are shown. In O*NET’s words.
- Compute and record totals of transactions.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Issue receipts, refunds, credits, or change due to customers.
- Issue trading stamps, and redeem food stamps and coupons.
- Request information or assistance, using paging systems.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 8 of its 29 rated tasks; the first 6 are shown. In O*NET’s words.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Offer customers carry-out service at the completion of transactions.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Help customers find the location of products.
What the job is
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Also called: Cash Person, Day Cashier, Tube Teller, Cash Checker, Cashier Host, Auction Clerk, Check Cashier, Clerk Checker.
Closest jobs we score by hand
In the same field (Sales and Related). Different jobs, each scored by a person.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate