Will AI replace Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop?
Estimated risk score: 45 out of 100
Moderate replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (26 to 64).
For the occupation as a whole, from ratings of its 22 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 35-9031.00 · Food Preparation and Serving Related
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 7 of its 22 rated tasks; the first 6 are shown. In O*NET’s words.
- Answer telephone calls and respond to inquiries or transfer calls.
- Inform patrons of establishment specialties and features.
- Receive and record patrons' dining reservations.
- Perform marketing and advertising services.
- Prepare cash receipts after establishments close, and make bank deposits.
- Operate cash registers to accept payments for food and beverages.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 11 of its 22 rated tasks; the first 6 are shown. In O*NET’s words.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
What the job is
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Also called: Hospitality Coordinator, Seater, Bar Host, Deli Host, Maitre D', Party Host, Bar Hostess, Tearoom Host.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate