Will AI replace Online Merchants?
Estimated risk score: 83 out of 100
Very high replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (64 to 100).
For the occupation as a whole, from ratings of its 34 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 13-1199.06 · Business and Financial Operations
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 25 of its 34 rated tasks; the first 6 are shown. In O*NET’s words.
- Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
- Deliver e-mail confirmation of completed transactions and shipment.
- Transfer digital media, such as music, video, or software, to customers via the Internet.
- Receive and process payments from customers, using electronic transaction services.
- Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
- Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 2 of its 34 rated tasks. In O*NET’s words.
- Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
What the job is
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
Also called: Online Services Manager, E-tailer, E-Merchant, Web Merchant, Web Retailer, Online Retailer, E-Commerce Clerk, Personal Shopper.
Closest jobs we score by hand
In the same field (Business and Financial Operations). Different jobs, each scored by a person.
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate