Will AI replace Travel Agents?
Estimated risk score: 92 out of 100
Very high replacement risk
Estimate from published task research, not reviewed by a person · how we estimate
Within about 19 points for 4 in 5 of the jobs we checked (73 to 100).
Low confidence: only 8 of its tasks are rated; and the research disagrees with itself about this job (its tasks look automatable on paper but are rated as not sped up by AI).
For the occupation as a whole, from ratings of its 8 O*NET tasks published in 2023 and calibrated to our hand scores. A specialty inside it can sit higher or lower.
O*NET-SOC 41-3041.00 · Sales and Related
Tasks rated in 2023 as ones AI could do or speed up
Tasks a GPT-4-class model could do, or do in half the time or less: 7 of its 8 rated tasks; the first 6 are shown. In O*NET’s words.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Book transportation and hotel reservations, using computer or telephone.
- Collect payment for transportation and accommodations from customer.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Tasks rated in 2023 as not sped up by AI
Tasks such a model was rated as not speeding up or taking over: 0 of its 8 rated tasks. In O*NET’s words.
None of its rated tasks.
What the job is
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Also called: Travel Counselor, Destination Specialist, Tour Agent, Beach Expert, Travel Planner, Vacation Planner, Travel Specialist, Travel Coordinator.
Closest jobs we score by hand
In the same field (Sales and Related). Different jobs, each scored by a person.
Related jobs, estimated
Source. This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. (O*NET, CC BY 4.0.) Task ratings: Eloundou, Manning, Mishkin and Rock (2023), “GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models”, data used under the MIT licence (licence texts). Our change: we averaged the ratings over this occupation’s tasks and calibrated them to our 0–100 scale. It is not a prediction about any one person and not career advice. Disagree? Write to hello@yourstopwashit.com. How we estimate