Office and Administrative Support: will AI take these jobs?
Estimated AI replacement risk, out of 100, for 49 jobs in this U.S. occupational field. Each is an estimate from published task research: within about 19 points for 4 in 5 of the jobs we checked. No person reviewed them. How we estimate
Scored by hand in this field
Estimated from research, highest first
- Telephone Operatorsestimate ±1999Very high
- Credit Authorizers, Checkers, and Clerksestimate ±1996Very high
- Word Processors and Typistsestimate ±1996Very high
- Order Clerksestimate ±1995Very high
- Brokerage Clerksestimate ±19, low confidence92Very high
- Desktop Publishersestimate ±1992Very high
- Insurance Claims and Policy Processing Clerksestimate ±1992Very high
- Payroll and Timekeeping Clerksestimate ±1992Very high
- Statistical Assistantsestimate ±1990Very high
- Billing and Posting Clerksestimate ±1989Very high
- Legal Secretaries and Administrative Assistantsestimate ±1989Very high
- Proofreaders and Copy Markersestimate ±19, low confidence89Very high
- Tellersestimate ±19, low confidence89Very high
- Court, Municipal, and License Clerksestimate ±1988Very high
- Loan Interviewers and Clerksestimate ±1988Very high
- Correspondence Clerksestimate ±1986Very high
- Medical Secretaries and Administrative Assistantsestimate ±1986Very high
- Bill and Account Collectorsestimate ±1985Very high
- Procurement Clerksestimate ±1984Very high
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executiveestimate ±1983Very high
- Human Resources Assistants, Except Payroll and Timekeepingestimate ±1982Very high
- Data Entry Keyersestimate ±19, low confidence81Very high
- Dispatchers, Except Police, Fire, and Ambulanceestimate ±1981Very high
- Executive Secretaries and Executive Administrative Assistantsestimate ±1981Very high
- New Accounts Clerksestimate ±1981Very high
- Switchboard Operators, Including Answering Serviceestimate ±1980Very high
- Freight Forwardersestimate ±1978High
- Office Clerks, Generalestimate ±1978High
- File Clerksestimate ±1977High
- Receptionists and Information Clerksestimate ±1977High
- Production, Planning, and Expediting Clerksestimate ±1976High
- Reservation and Transportation Ticket Agents and Travel Clerksestimate ±19, low confidence76High
- Eligibility Interviewers, Government Programsestimate ±1975High
- Interviewers, Except Eligibility and Loanestimate ±1972High
- Hotel, Motel, and Resort Desk Clerksestimate ±1971High
- Public Safety Telecommunicatorsestimate ±1971High
- Library Assistants, Clericalestimate ±1964Moderate
- Shipping, Receiving, and Inventory Clerksestimate ±19, low confidence64Moderate
- First-Line Supervisors of Office and Administrative Support Workersestimate ±1961Moderate
- Cargo and Freight Agentsestimate ±1960Moderate
- Gambling Cage Workersestimate ±1957Moderate
- Postal Service Clerksestimate ±1953Moderate
- Meter Readers, Utilitiesestimate ±1949Moderate
- Postal Service Mail Carriersestimate ±1947Moderate
- Office Machine Operators, Except Computerestimate ±1936Lower
- Postal Service Mail Sorters, Processors, and Processing Machine Operatorsestimate ±19, low confidence35Lower
- Weighers, Measurers, Checkers, and Samplers, Recordkeepingestimate ±1934Lower
- Couriers and Messengersestimate ±1933Lower
- Mail Clerks and Mail Machine Operators, Except Postal Serviceestimate ±1927Lower
This site includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. USDOL/ETA has not approved, endorsed, or tested these modifications. Task ratings: Eloundou, Manning, Mishkin and Rock (2023), MIT licence (licence texts).